Return Policy

The Chevron team will accept returned merchandise ONLY if the product is damaged upon receipt, the item is defective (quality of merchandise does not hold up to manufacturer’s quality standards) or the incorrect type of merchandise was shipped in error. This can include the incorrect color, size, quantity or just outright the incorrect product. All other reasons for returns will not be accepted.

 

Defective products may be returned up to 30 days from ship date. Please contact chevron@zorch.com for a Return Merchandise Authorization Form (RMA) and RMA number.

 

Zorch warehouse personnel and Zorch vendors cannot accept any returns without an approved RMA number.

 

Credit is issued based upon Zorch terms and conditions. Any discrepancies in billing, shipping, or receipt of goods must be made within 30 days from order ship date or claim(s) will not be honored.

 

Zorch reserves the right to charge a 15% restocking fee on all returns, which we will waive at our discretion.